The invention of email communications has had a profound impact on businesses in the past two decades. Decisions can be communicated rapidly, information can be dispersed to wide audiences with ease, and data can be transferred between parties with limited effort. It is truly a revolution in the way we do business. However, with this… Continue reading Why You Should Limit the Use of Email in Business Communications

Traveling abroad is always exciting, even if it’s just for a short business trip. Anyone given the opportunity to visit a city and explore a culture different from their own will surely jump at the chance. However, the one universal complaint shared by virtually every traveler is the high cost of staying connected. Phone service… Continue reading The Best Way to Save on Phone Costs When Traveling Abroad

In the age of Web-enabled mobile devices, rich media content, and widespread availability of fast Wi-Fi, more and more of your customers will come to expect video conferencing on mobile customer service helpdesks as the norm. In fact, by 2018, over 100 of the 500 largest global firms will have video chat as a component… Continue reading 3 Customer Service Mobile Apps That Enable Video Chat

Learning code is tough. While HTMLis easier to learn than most other code languages, it is still, effectively, an entirely different language from English. Syntax, layout and even basic vocabulary can drastically differ from common language. Many novice coders will stress themselves about the difficulty of learning HTML, and what they may be doing wrong.… Continue reading 3 Free Tools for Novice HTML Coders